Faq

Why are comprehensive pre-travel risk assessments necessary?

 

The actual risks within a given destination can vary considerably among travellers, depending on their age and pre-existing health concerns, their travel itineraries, intended activities and accommodations, and the length of their travel. A thorough and individualized pre-travel health assessment is therefore highly advised to ensure that you receive the most appropriate advice. This will maximize your chances of staying safe and healthy during your travel, and allow you to better enjoy the experience of your trip.

Who should I see for a travel health consultation?

 

It is always best to see a health professional who has undertaken advanced training in the discipline of travel medicine, or at the very least, who has demonstrated a solid level of competence within the field by achieving a Certificate in Travel Healthâ„¢ by the International Society of Travel Medicine (ISTM) and maintaining an active status in its organization.

How can I book an appointment?

 

Contact us by email or telephone with a message including your name and phone number, and we will call you back to arrange a suitable time as soon as possible. Reservations are held by credit card.

What is the cancellation policy?

 

Cancellations 24 hours or more prior to your appointment time will be fully refunded. After 24 hours before the scheduled appointment time, the appointment will be considered confirmed and no refund will be issued if you are unable to attend.

How long in advance of travel should I book my appointment?

 

It is recommended to schedule your pre-travel assessment at least 6-8 weeks before your trip. This will leave plenty of time for vaccine schedules that require multiple doses, and if necessary, the opportunity for medication trials or the stabilization of pre-existing medical conditions.

Will I need to book appointments with any other health care providers to receive prescriptions or immunizations?

 

No. Because you will be able to receive all indicated vaccines and all travel-related prescriptions, there is no need for follow-up visits with your family physician or any other health care provider.

What happens if I require more immunizations at a later time to complete a series of recommended vaccines?

 

You would be welcome to have them completed here at a later time. A follow-up appointment would be booked and only a modest vaccine administration fee applied.

Do I need to book a pre-travel consultation if I think I just need a yellow fever vaccination?

 

Yes. Vaccines are never administered without an appropriate risk/benefit assessment and the opportunity for discussion and informed consent. Since travelling to areas requiring yellow fever vaccination usually involves other potential travel health risks, the pre-travel assessment is also an opportunity to ensure your preparations are ideally suited for your itinerary and existing health conditions.

What do I need to bring to a consultation?

 

Please bring your completed pre-travel questionnaire, your health card, your vaccination record, and an up-to-date list of all medications (or the medications themselves).

How long does a comprehensive travel health consultation last?

 

Depending on the complexity of your travel and pre-existing health conditions, and whether you intend to receive immunizations immediately following your assessment or at a later time, this may last anywhere between 30 and 90 minutes.

What if I need advanced travel medicine services because of the nature of my travel, such as HIV post-exposure prophylaxis or emergency standby malaria treatment?

 

These concerns can be discussed during your pre-travel assessment. If a prescription is indicated, it will be provided.

What if I forget some of the information presented in the consultation?

 

Not a problem. You will be provided with a written copy of your consultation, which will indicate all the topics of discussion (plus in-depth handouts on each topic) and demonstrate the proposed vaccination schedule (so there is no guessing). A list of authoritative websites will also be provided for further research if so desired.

Will my family physician know what information was discussed and which immunizations had been recommended and administered?

 

Yes. With your consent, we will be pleased to provide him or her with a written copy of your complete consultation.

Do you also offer post-travel health screening?

 

Yes. See our section on post-travel screening within this website for more information.

When should I consider asking my physician to refer me for a post-travel health assessment?

 

Travellers who may wish to ask their physician for a referral for post-travel health screening are those who are not having symptoms on return and:

  • are "at risk" for physical or psychological problems due to the nature of their travel (e.g. returning expatriates, those abroad for 3 months or more, frequent travellers, those involved with higher risk activities or assignments, etc), and/or
  • believe they had been exposed abroad to one or more health risks, which might give rise to problems later in life or be potentially transmissible to others (e.g. significant anxiety-provoking event, fresh-water contact in a schistosomiasis-endemic area, poor cross-cultural adjustment, unprotected casual sex, TB exposure, etc), and/or
  • had been unwell and treated while abroad, and who now wish to know more or to receive reassurance that the previous illness has fully resolved (e.g. the chance of re-exposure to dengue in the future and its associated risk of more severe disease)

If you are having symptoms in the post-travel period, however, you should seek assistance from your family physician or local emergency department.